Privacy Policy
Effective date: October 28, 2026
We R Vets Flagship LLC ("We R Vets," "we," "us") is a veteran-owned home services company in Southwest Virginia. This policy explains what information we collect through wervets.com, our quote form, phone calls, emails and text messages, and how we use and protect it.
Information we collect
- Information you give us: your name, phone number, email address, property address, details about your project, photos you send, and anything else you include when you request a quote, call, text or email us.
- Information collected automatically: basic technical information when you visit our website, such as browser type, device type, pages visited and the referring page, collected through cookies and similar tools.
How we use your information
- To respond to your request and prepare your quote
- To schedule, perform and follow up on work you've asked us to do
- To send you text messages and emails about your request and your job, if you've agreed to receive them
- To send invoices and process payments
- To keep records required by law and to improve our service
How we share your information
- Service providers who help us run the business — such as our customer-management and messaging platform, email, payment processing and bookkeeping — and only as needed to provide their service to us.
- Trade partners, only when needed to complete work you've asked us to do, and only the details needed for that job.
- When required by law, or to protect our rights, property or safety.
We do not sell your personal information.
Text messaging (SMS)
If you opt in to text messages from We R Vets Flagship LLC, we use your mobile number only to send messages about your quote request, scheduling, appointment reminders, job updates and customer support.
- Message frequency varies.
- Message and data rates may apply.
- Reply STOP to opt out at any time.
- Reply HELP for help, or contact us at [email protected] or 540-302-5015.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are excluded from all of the categories above and will not be shared with any third parties.
How long we keep information
We keep information as long as we need it to serve you, keep business and tax records, and meet legal requirements.
How we protect information
We use reasonable safeguards to protect your information. No method of transmission or storage is completely secure, but we work to keep your information safe.
Your choices
- You can opt out of text messages at any time by replying STOP.
- You can unsubscribe from emails using the link in the email.
- You can ask to see, correct or delete the personal information we hold about you by emailing [email protected]. We'll respond within a reasonable time, subject to records we're required to keep.
Children
Our website and services are not directed to anyone under 18, and we do not knowingly collect information from children.
Changes to this policy
We may update this policy from time to time. The effective date above shows when it last changed.
Contact us
We R Vets Flagship LLC
Phone: 540-302-5015 · Email: [email protected]